I'd like you to reflect on this for a minute. As you sit there right now reading this article, information is entering your brain through your sense of sight. But you are also hear[...]
Uncle Mike's offers unmatched holster fit and selection. When Uncle Mike's pioneered the use of nylon in holsters over 20 years ago, no one could have foreseen how much the inventi[...]
Another year has passed and it’s time to make your New Year’s resolutions. While others will be hitting the gym and chomping on nicotine gum, you can get a leg up on your competit[...]
Good customer service is paramount to growing a business and increasing profitability. What many managers are failing to realize, however, is that rapid changes in technology have[...]
One of the key components of an effective retention strategy is exceptional customer service. Not just good service, but memorable service. Today, consumers’ expectations are hig[...]
One of the mysteries of the auto dealership world is why general managers and general sales managers assume that low productivity and the resulting high turnover are inevitable wit[...]