If we put all of our focus on processes, systems, strategies and procedures we may lose track of something very important. Customers are people first.[...]
Do many of us realize that we are working an unpaid part time job for the grocery stores and some home appliance stores? We are ringing up our own goods, are not getting any price [...]
Here are 7 common mistakes well-intentioned professionals make when it comes to dealing with unhappy customers. Learn exactly what not to do so that you're well positioned to compl[...]
Have you seen any customer service miracles lately? If you work with customers in retail, there are several rules you must follow to ensure that your customers keep coming back.[...]
Sales is one of the most exciting professions. It is also one of the toughest professions. Selling to customers can be a real task. If by any chance, you get a tough buyer, you wil[...]
Having to deal with angry and upset customers is by far one of the worst responsibilities we must face on a day to day basis in the world of sales and business.[...]
I have said in some of my other articles that a hosting company needs to provide good customer service to succeed. From past experience I know how annoying it can be for a client i[...]
Hosting an intranet with an Application Service Provider is usually the only way a small company can afford to have one. There are security issues to consider, but most of the time[...]
Shipping your precious car to a distant destination can be a stressful business but entrusting your vehicle to a professional auto transport company will go a long way towards ensu[...]